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Privacy Policy for MoJo Luxury Tours

Effective Date: [January 5th 2025]

1. Introduction

At MoJo Luxury Tours, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.mojoluxurytours.com), use our services, or contact us.

2. Information We Collect

We collect personal information that you provide to us directly, such as:

Contact Details: Name, email address, phone number, and any other information submitted via contact forms.
Booking Information: Payment details and preferences when booking tours (processed securely via third-party payment services).
Automatically Collected Information: IP address, browser type, and browsing behavior through cookies to improve user experience.

3. How We Use Your Information

We use your personal information for the following purposes:

To communicate with you about your inquiries and bookings.
To provide and manage our services, including private tour arrangements.
To send updates, promotional offers (with your consent), or notifications regarding changes to our services.
To improve our website and user experience.

4. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data:

With trusted service providers (e.g., payment processors, partner hotels) to facilitate your bookings.
As required by law, if necessary, to comply with legal obligations.

5. Payment Security

We do not store or process payment information directly. Payments are securely processed through third-party services, such as Stripe, which adhere to PCI DSS compliance.

6. Cookies and Tracking

Our website uses cookies to enhance user experience and provide analytics. You can disable cookies through your browser settings, but this may affect certain features of the website.

7. Your Rights

You have the right to:

Access and request copies of your personal information.
Request corrections or deletion of inaccurate data.
Opt-out of marketing communications at any time.

8. Data Retention

We retain your personal information only for as long as necessary to provide services or comply with legal obligations.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., partner hotel sites). We are not responsible for their privacy practices. Please review their policies when visiting their sites.

10. Updates to this Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the "Effective Date" will be revised accordingly.

11. Contact Us

For questions or concerns about this Privacy Policy or your personal information, contact us at:
Email: joseph@mojoluxurytours.com
Website: www.mojoluxurytours.com

Terms of Service for MoJo Luxury Tours

Effective Date: [January 5th 2025]

1. Acceptance of Terms

By using our website (www.mojoluxurytours.com) and services, you agree to these Terms of Service. If you do not agree, please refrain from using our services.

2. Services Provided

MoJo Luxury Tours offers personalized luxury travel itineraries, bookings, and private tour arrangements. The details of your tour will be outlined in your booking confirmation.

3. Booking and Payment

Deposit Payment:
- A 50% non-refundable deposit is due at the time of booking to secure the reservation.
- This deposit is necessary to cover initial costs for reservations, accommodations, and services.
Final Payment:
- The remaining 50% balance must be paid at least 30 days before the tour start date.
- If the final payment is not received by this date, the booking may be canceled, and the deposit forfeited.

4. Cancellation and Refund Policy

Client-Initiated Cancellations:

More than 60 Days Before Tour Start Date:
- Refund: 80% of the total amount paid (excluding the non-refundable deposit).
30–59 Days Before Tour Start Date:
- Refund: 50% of the total amount paid (excluding the non-refundable deposit).
Less than 30 Days Before Tour Start Date:
- No refund of the total amount paid.

Company-Initiated Cancellations:

In the rare event that MoJo Luxury Tours must cancel a tour due to unforeseen circumstances, clients will receive a 100% refund of all payments, including the deposit.
Alternatively, clients may choose to reschedule the tour at no extra cost.

Rescheduling Requests:

Rescheduling requests must be made at least 45 days in advance of the tour start date.
Clients may reschedule their tour once for free.
Rescheduling requests made closer to the tour date may incur an administrative fee of ¥10,000–¥20,000.

5. Client Responsibilities

Clients must ensure they have valid travel documentation and visas if necessary.
MoJo Luxury Tours is not liable for issues arising from incomplete travel documents or failure to comply with travel regulations.

6. Limitation of Liability

MoJo Luxury Tours is not responsible for delays, cancellations, or losses caused by third-party service providers (e.g., airlines, transportation companies).
We are not liable for personal injury, loss, or damage during the tours unless caused by gross negligence on our part.

7. Force Majeure Clause

In the event of circumstances beyond our control (e.g., natural disasters, pandemics, government restrictions), MoJo Luxury Tours reserves the right to:

Offer a credit for a future tour instead of a refund.
Modify itineraries to adapt to the situation without liability for changes in schedules or services.

8. Changes to Terms

We may update these Terms of Service periodically. Any updates will be posted on this page with the revised effective date.

9. Contact Information

For questions about these terms, contact us at:
Email: joseph@mojoluxurytours.com
Website: www.mojoluxurytours.com

Cookie Policy for MoJo Luxury Tours

Effective Date: [January 5th 2025]

1. What Are Cookies?

Cookies are small text files stored on your device to enhance your browsing experience and help us improve our website.

2. Types of Cookies We Use

Essential Cookies: Necessary for basic site functionality (e.g., contact form submissions).
Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
Preference Cookies: Remember your settings and preferences.

3. How We Use Cookies

We use cookies to:

Improve website performance and user experience.
Track website traffic for analytics purposes.
Remember user preferences, such as language settings.

4. Managing Cookies

You can control cookies through your browser settings:

Accept or Reject Cookies: Most browsers allow you to block or delete cookies.
Adjust Tracking Preferences: Some browsers offer "Do Not Track" settings.

5. Third-Party Cookies

We may use third-party cookies for services such as analytics (e.g., Google Analytics). These services have their own privacy policies.

6. Changes to this Policy

We may update this Cookie Policy periodically. Any changes will be reflected on this page with an updated effective date.

7. Contact Information

For questions about our Cookie Policy, contact us at:
Email: joseph@mojoluxurytours.com
Website: www.mojoluxurytours.com